5 Reasons why training is a hot career for the next decade and beyond

US News and World Report named Training Specialist as one of the 50 top careers for 2011 in the business category. The headline says that training will continue to see “strong growth over the next decade.”

By 2018 jobs will increase by 23% for trainers.

I have several theories about why training will continue to be a hot career.

  1. As the aging workforce retires, new people will need to be trained for those positions. Leadership, executive training, and coaching will see exponential growth in the coming decades.
  2. As the economy improves many workers will change companies, jobs, or even careers. As this happens we’ll see an increased need for onboarding as well as basic skills training in nearly every industry.
  3. As technology continues to have huge impacts on the way we work and play,  training is needed to not only teach workers how to use the technology but how to best utilize the technology to interact with clients and customers. Who would have thought five or even two years ago that Facebook would be a corporate communications tool. Additionally social networking tools have created new mediums for trainers to work in.
  4. Skills possessed by trainers transfer to other industries. Once you know the principles of instructional design and learner-centered training, you can develop training for any organization.
  5. Training is fun and rewarding. Training is one of those jobs where you feel good at the end of the day. You know you’ve made a difference, and it’s an awesome feeling to watch employees’ skills and talents grow.

I’d love to hear from you. What do you love about training, and what are your predictions for the future of the industry?

Get More (important things) Done

Earlier this month I presented an online training session to the great folks at NEFLIN on time management and getting things done. The training was based on my personal time management style which is a combination of David Allen’s Getting Things Done and Sally McGhee’s Take Back Your Life which gives detailed instructions on how to implement GTD with Microsoft Outlook.

The slides from the session are below and over the next few months I will be writing a series of posts about time management with the best tips and techniques that I have learned. Time management is my passion, so I hope you will follow along and pass this along to your friends.

Upcoming Webinars and Book Release

Here’s a list of upcoming webinars I am facilitating. If your library or organization is interested in any of these or other topics please contact me at lori@lorireed.com or 704.350.5421. You can see slides from all my learning sessions at http://www.slideshare.net/lorireed.

Get More Done! Time Management for Library Staff
North East Florida Library Information Network
Online
August 5, 2010 2-3pm

Microsoft Office ’07: Tips, Tricks & Shortcuts
Central Jersey Regional Library Cooperative
Online
August 10, 2010 10-11:30am

Microsoft Office ’07: Tips, Tricks & Shortcuts
North East Florida Library Information Network
Online
November 3, 2010 2-3:30pm

My colleague, Paul Signorelli, and I are finishing up the final chapters for our book. Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers will be published next summer by ALA Editions–just in time for the ALA 2011 Conference in New Orleans. In the book we are compiling best practices in leadership in learning from experts such at Peter Bromberg, Pat Wagner, Jay Turner, Maurice Coleman and many others. Stay tuned for more details!

A Day in the Life With Lori Reed – Friday

Friday is a day I normally spend catching up. I try to empty my inbox and make sure any projects from the week that can be completed are wrapped up. I also use Fridays to update training records and look over the schedule for the following week’s classes–send out reminders, rosters, etc. This Friday is no different except that we are expecting snow in Charlotte which is cause for some excitement and a little concern. A few years ago we had a major ice storm and lost power at home for 2-weeks. In fact I distinctly remember going to work to stay warm and seeing people come to the library to charge their laptops and cell phones. The snow begins to fall outside my office around 4pm. I leave around 4:30pm and it takes over an hour to get to my son’s school where he is anxiously awaiting my arrival.

I took random photos throughout the week to capture moments to share with you. For best results after clicking play, click the full screen icon in the bottom right corner, then click Show Info in the upper right corner to view my captions for each photos.

Thanks for spending the week with me, and I look forward to the next Library Day in the Life week!

A Day in the Life With Lori Reed – Tuesday

6:00am

There is no time to hit the snooze button today. I have a class on customer service starting in two hours. I have no idea what traffic might be like, if the room will be set up, or any other number of variables. Normally I would not schedule training to start at 8am but I try to have at least 1-2 sessions a year of this class early in the morning so that our staff who work behind the scenes in the middle of the night delivering books to branches don’t have to adjust their circadian rhythm too much in order to attend. It’s a trainer’s job to put the learners needs first and sometimes that means getting up really early. I’ve even done sessions at 7am.

7:00am

I planned to be out the door before the kids woke up. No such luck there. I spend a few minutes holding my 2-year-old daughter and she screams as I walk out the door, “Mommy don’t go.” Having been through this many times before I’m able to leave with only a small feeling of guilt.

7:30am

I arrive at the library and realize that I only have 30-minutes until start time. It’s a pet peeve of mine to start a class late especially when most of the attendees have also gotten up early to park, walk a few blocks, and be ready to start on time. The room is set up and the door is open for me. Hurray! I don’t have to search for a key. The room was used the night before so I could not check the set up ahead of time. Like always our maintenance staff did a great job and ahead of schedule. I notice that there is not a flip chart stand and flip charting is a crucial part of this session. I run upstairs to borrow one. I also hunt down an AV cart that has a projector and PC. I unplug the PC and hook up my laptop. Better to use the computer I am familiar with. Handouts and roster were printed the day before. I am ready to go!

8:00am

Nearly everyone has arrived on time and we are ready to go. From 8am-noon we have some great discussions about customer service including: who are our competitors, what do libraries do well, what do our competitors do well, what could libraries do better, tying our mission and vision in with customer service, how to say no, body language, tone of voice, words used, how to create an engaging environment, how to handle complaints, who are our customers, what are their needs, role playing, and small group discussions. Four hours seems like a lot, but we need it. This is a great session that requires lots of audience interaction. It’s one of my favorite workshops to facilitate.

12:00pm

Step out with a colleague/friend to pick up lunch. Come back to eat in the office and talk about an upcoming project we are collaborating on.

12:45pm

Back in my office to wrap up scheduling training for 2010. I can’t seem to reach the people I need to talk to get this project done. I have most of the training scheduled and the rest will have to be listed as TBD. I begin inputting the 50+ sessions into PeopleSoft so staff can register for the sessions. It takes a while to enter this many courses and also cross reference various calendars to make sure there are absolutely no mistakes. The worse thing that can happen is training is listed as one day but a room was reserved for a different day or a trainer has it listed as a different day. You don’t want 10 or 20 or 30 people to show up for training and not have a space or trainer available.

2:00pm

I sign in to the George and Joan InfoPeople webinar on collaboration but I have a headache. Download the slides and know that the webinar will be in itunes tomorrow morning. Back to entering courses.

3:00pm

Courses entered now it’s time to put them in a Word document that can be sent out to staff. I use the previous schedule as a template and do a lot of copy and pasting. Then it’s time to double check the Word document against the sessions in PeopleSoft against the sessions on my calendar. The last thing to do it enter the dates again on our Intranet calendar but that will have to wait.

4:00pm

I think about changing some of the wording regarding required training for part-time staff. This takes some thought, writing, and revisions. Another hour gone.

5:00pm

I have to leave on time today. My husband is working till 7pm so I have to pick up both kids. Start driving to my son’s school and call my colleague Paul to discuss the book we are writing together.

5:30pm

Arrive at my son’s school. Greeted with the normal hugs and kisses. Head out to pick my daughter up from daycare.

6:00pm

Pick up my daughter. I only pick her up once a week so she squeals with excitement when she sees me. Talk to her teachers and some of the other parents. My son sees his friends who were here with him last year for preschool. He gives them lots of hugs too.

6:30pm

We are home and headache is worse. Take something for it. Make a snack for the kids and put on a movie. We all sit down together to watch Clifford’s Really Big Movie.

7:30pm

Husband comes home and fixes dinner. Have I mentioned how lucky I am? Spend some more time with the kids until bedtime.

8:00pm

Back to the computer to write up these posts, write up the post for Library Trainer about moving to the new site, catch up on personal email, social networks, and school. I’m taking 6 hours of courses this semester Writing for PR and Pop Culture. I hate the way Blackboard discussion groups are laid out on the screen and wish someone would improve the collaboration within Blackboard. Been waiting for a week for a response from a professor about an assignment that I need special approval for. Can’t call because office hours are limited and conflict with my training schedule at work. Reading tweets by mstephens7 about using Twitter for his classes and wish he were my professor.

12:00am

Everything done. Posts scheduled for 11am tomorrow. Hurray. Time for bed!

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