Lori Reed | A Passion for Learning | Maurice Coleman

Workplace Learning & Leadership: A Handbook for Library and Nonprofit Trainers

Two years of writing and interviewing and our book is almost here. Workplace Learning & Leadership: A Handbook for Library and Nonprofit Trainers is available for pre-order from the American Library Association.

Workplace Learning and LeadershipThe best kind of learning is that which never ends—and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today’s libraries. In this practical resource, leading workplace trainers Signorelli and Reed offer guidance on improving the effectiveness of training programs. Their book takes readers through the entire process of developing, implementing, and sustaining training programs and communities of learning, in order to

  • Empower individuals to become leaders and teachers by cultivating a culture of ongoing learning
  • Connect library staff and users to information resources so they can effectively use them to their benefit
  • Develop skills among both managers and workers for practicing continuous formal and informal training

Using real-life examples of trainers who serve as leaders within libraries and their communities, this book sheds light on an underappreciated but important component of library operations.

You can read an excerpt from the book here.

Serving the 21st Century Patron

Next month I’ll be presenting in the free, online event Serving the 21st Centruy Patron hosted by WebJunction. Maurice Coleman and I will be talking about morale issues in libraries and how to improve morale. At a time when advocacy and customer service are paramount, morale can either make or break a library. I’m equally excited to hear the other presentations.

View the full 2-day conference schedule and register here:

http://www.webjunction.org/conferences/-/articles/content/106453434

Hope to see you there!

Shelf Check by Emily Lloyd

Upcoming Webinars and Book Release

Here’s a list of upcoming webinars I am facilitating. If your library or organization is interested in any of these or other topics please contact me at lori@lorireed.com or 704.350.5421. You can see slides from all my learning sessions at http://www.slideshare.net/lorireed.

Get More Done! Time Management for Library Staff
North East Florida Library Information Network
Online
August 5, 2010 2-3pm

Microsoft Office ’07: Tips, Tricks & Shortcuts
Central Jersey Regional Library Cooperative
Online
August 10, 2010 10-11:30am

Microsoft Office ’07: Tips, Tricks & Shortcuts
North East Florida Library Information Network
Online
November 3, 2010 2-3:30pm

My colleague, Paul Signorelli, and I are finishing up the final chapters for our book. Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers will be published next summer by ALA Editions–just in time for the ALA 2011 Conference in New Orleans. In the book we are compiling best practices in leadership in learning from experts such at Peter Bromberg, Pat Wagner, Jay Turner, Maurice Coleman and many others. Stay tuned for more details!

Learning Round Table Programs, Events, Battledecks at ALA Annual

The Learning Round Table has something for everyone at the ALA Annual Conference this year. The following is a list of programs, meetings, and events.

Also note the icons next to each event. These icons have links that will download the program as an appointment to your calendar. If the icon does not work, try right clicking and saving the .ics file before opening it. We also have a flyer that you can print and bring with you (click the image below to download).

Friday, June 25

Beyond Face to Face: New Methods for Staff Training
8:30am-12pm
Renaissance Hotel Congressional Hall C

Limited time and busted budgets make it increasingly difficult for library staff to leave their buildings to attend training events. Maverick library trainer Jay Turner along with T is for Training host Maurice Coleman and instructional designer Mary Beth Faccioli will demonstrate how to engage learners with effective and innovative uses of e-learning. Walk away from this pre-conference knowing how to: Identify free and cost-effective resources for presenting e-learning; Apply best practices in instructional design to e-learning; Recognize technical constraints in publishing e-content. Tickets Onsite: $150. Event Code: LEA1.

Saturday, June 26

Open Board Meeting I
8am-12pm
WCC-159 A/B

Our Board meetings are open to anyone interested in the activities, mission and work of the Learning Round Table. We discuss both old and new business, review goals, strategize and plan for the future, plot out committee work and have fun, too. Join us for all or part of our two meetings. We’d love to meet you!

Building with Competencies
1:30-3:30pm
Grand Hyatt Constitution A

Once you’ve determined the competencies needed by your staff, what next? Competencies are building blocks—there are a variety of constructions to be built with them for guiding staff training, recruitment, and other personnel strategies. Join us as we explore strategies and case studies of competency based staff development efforts. Presented by Betha Gutsche and Sandra Smith.

Sunday, June 27

Library Trainers as Leaders
10:30 am-12pm
WCC-201

Library staff development programs are in a state of flux. It is no longer enough for administrators to tell staff what training to offer. Workplace learning and performance professionals need to be part of the strategic planning of the organization. This interactive session will include audience participation and sharing of best practices as to how library trainers can step up their leadership skills and get a place at the library strategic planning table. Facilitated by Paul Signorelli with panelists Maurice Coleman, Sandra Smith and Louise Whitaker.

Training Showcase: Best Practices in Training, Staff Development & Library Continuing Education
1:30-3:30pm
WCC-Ballroom

The training showcase is a poster session type of program celebrating innovative continuing education, staff development, and training initiatives in all types of libraries and library organizations. Participants present best practices from their organization or institution.

Membership Pavilion Learning Round Table Lightning Talk
3:30-3:45pm
Exhibit Hall

Monday, June 28

Open Board Meeting II
10:30 am-12pm
WCC-156

Our Board meetings are open to anyone interested in the activities, mission and work of the Learning Round Table. We discuss both old and new business, review goals, strategize and plan for the future, plot out committee work and have fun, too. Join us for all or part of our two meetings. We’d love to meet you!

Staff Development Discussion
1:30-3:30pm
WCC-143A

This discussion is a great energizer for those new to staff development as well as for those who’ve been doing it for years. Come early and stay for the raffle at the end of the program.

Battledecks: The ALA Rumble Royale
5:30-7pm
WCC-103A

Battledecks represent the ultimate challenge for public speakers as they are challenged to give a coherent presentation based on hand-selected, seemingly unrelated slides that they see for the very first time live on stage. This competition, often referred to as “PowerPoint Karaoke,” will see our brave and willing participants compete for the glory of being crowned ALA’s reigning Battledecks champion. The participants will face judgment from a panel of four judges, with the winner to be determined based on a variety of criteria and general overall awesomeness. Hilarity, along with some learning, is guaranteed for all!

Defenders of a title:
Michael Porter(Battledecks champion from Internet Librarian 2009)
Andromeda Yelton (Battledecks co-champion from ALA MW 2010)
JP Procaro (Battledecks Champ from Pres4Lib)
Bobbi Newman (Battledecks co-champion from ALA MW 2010)

Contenders for the title:
Jason Griffey
Buffy Hamilton
Lisa Carlucci Thomas
John Chrastka
George Needham

Judges:
Peter Bromberg
Julie Strange
Maurice Coleman
David Lee King
Jenny Levine

Emcee: Janie Hermann
Timekeeper/Vanna White: Patrick Sweeney
Slidemakers: Alice Yucht, Patrick Sweeney, Janie Hermann, Jaime Corris Hammond, Andy Woodworth and anyone else who volunteers.

Event and Prizes sponsored by American Libraries and The Learning Round Table.

Computers in Libraries 25th Annual Conference Next Week

If you are planning to attend Computers in Libraries next week, I’ll be moderating the Teaching: Technologies & Approaches track on Tuesday. Please drop by and say hello. If you can’t attend check back on this site. I will be blogging notes from the sessions here and tweeting as well.

Here’s the outstanding line up in the track!

TRACK E ● Teaching: Technologies & Approaches
Regency A/B/C/D, Ballroom Level
Speakers share their vast experience to help you select the right tools and methods for your environment and the learners involved. Moderated by Lori Reed, Charlotte Mecklenburg Library.

E201 ● LMS: What’s Out There & How to Decide!
10:30 a.m. – 11:15 a.m.
Lori Reed, Learning & Development Coordinator, Charlotte Mecklenburg Library
Chad Mairn, Information Services Librarian, St. Petersburg College
With so many learning management systems on the market, including the freebies and open-source, where do you start? Reed explains what to expect from an LMS and LCMS (learning content management system), what’s available — from the most popular to the unknown — selection criteria for choosing a system (including factoring in costs for open-source), and how to get buy-in from administration.

E202 ● Reaching Reluctant Learners
11:30 a.m. – 12:15 p.m.
Jill Hurst-Wahl, Assistant Professor of Practice, Syracuse University School of Information Studies and President, Hurst Associates, Ltd.
Sophia Guevara, Librarian, MLIS Technology Consultant
Veronica Rutter, Collection Development Librarian, New City Library
Andrea Simyak, Instruction and Funding Information Librarian, New Jersey State Library

With the U.S. President totally “connected,” and with many government forms, job applications, and college courses online, being digital is almost required. Sadly, being digital is not the norm for everyone. How do we move late adopters — both staff and library users, including professors, attorneys, or senior citizens — out of their nondigital comfort zones? This session provides tips and techniques for moving them to the online world and describes two different methods instructors used to bring technology into their libraries — structured, weekly, hands-on classes and staff members participating in Technology Tapas, a self-paced, online weekly tutorial modeled after the 23 Things program created by Helene Blowers and implemented at the Public Library of Charlotte & Mecklenburg County. These two radically different instruction methods met the needs of their respective libraries because of the instructors’ determination to overcome the reluctance and fear of their learners.

E203 ● Training in the Cloud or Mobile Labs!
1:30 p.m. – 2:15 p.m.
Maurice Coleman, Technical Trainer, Harford County (Md.) Public Library, & Host, T is for Training (Library Training podcast)
Bobbi Newman, Digital Branch Manager, Chattahoochee Valley Library System
Delores Rondinella, Technology Training Coordinator, Stark County District Library
Jeffery Kreger, Emerging Technologies Systems Administrator, Stark County District Library

Talk about innovative training approaches! Newman and Coleman show how to use “The Cloud” to develop, schedule, organize, market and evaluate training for free or with very minimal expenditure. Rondinella and Kreger describe how Stark County successfully grew a mobile patron/staff training lab. Their overview includes: purchasing and maintenance of the mobile lab and its hardware, policies regarding training and server access (Coping with your IT Department), and developing an effective class curriculum for the community.

E204 ● Virtual Learning & Training: From Classrooms to Communities
2:30 p.m. – 3:15 p.m.
Alison Miller, Manager, ipl2 Reference Services, Drexel University
Meredith Farkas, Head, Instructional Initiatives, Norwich University

Learning and training occurs in synchronous, asynchronous, and hybrid environments. Miller identifies which category of learner may benefit best from both the type of environment and the delivery methods used. Farkas teaches for San Jose State University’s School of Library and Information Science using Drupal and other social software tools in place of the traditional course management system. She discusses how she uses Web 2.0 technologies to transform the learning experience and how others can harness the power of these technologies in their own teaching.

E205 ● Instructional Technology: It’s a Team Thing
4:00 p.m. – 5:00 p.m.
Lynda Kellam, Data Services & Government Information Librarian;
Beth Filar Williams, Distance Education Librarian;
Amy Harris, Information Literacy and Reference Librarian;
Hannah Winkler, Libraries’ Digital Designer;
University Libraries, University of North Carolina at Greensboro

During a time of budget crises and belt tightening, new approaches to the instructional librarian role need to be invented. A team approach permits collaboration across departments and skill sets. Hear how one university has a team incorporating the skills of the information literacy librarian, distance education librarian, digital designer, and the data services librarian. This panel discusses how they support instructional technology, accomplish projects without budgetary support, and walk through their workflow for a project to demonstrate how collaboration on a shoestring can work to benefit their users.