Library Day in the Life: Wednesday

7:00am

  • As usual can barely drag myself out of bed. Today is different though. (TMI Warning!) I’m actually so sick to my stomach that I throw up. I feel slightly better. Shower, get dressed, feed the fish, feed the cats, scoop the cat box, leave the cat puke for my husband to clean up. Everyone is still asleep and I leave for work.

7:30am

  • Leave for work. Listen to NPR and hear story about how Wikipedia needs to start earning revenue but content posters will not post content if there are ads. Wish I could go to the library in Alexandria to take a tour.
  • One block from the Main Library notice four police cars and the sidewalk is roped off. Make the mistake of looking and see a body under a blood soaked sheet. Luckily? Is that the right word–anyway as a former EMT this does not phase me but it is disturbing that it is where I walk every day.

8:00am

  • Arrive at work and look for news about the body. Nothing, and security doesn’t know either.
  • Feed my fish.
  • Open email–Outlook and Gmail.
  • Respond to more emails about focus groups that we are conducting.
  • Receive an email from a colleague that makes my day. Apparently she was so excited about a time management article that I forwarded her that she stayed up all night emptying her Inbox. Yay for GTD!
  • Read and respond to comments and emails from last night’s post.
  • Look through Wowbrary to see if any new titles have been ordered on learning, training, or time management.

9:00am

  • Begin the daunting task of entering August training into a new system. Since this is the first month of using it there are lots of extra steps…add classes, add trainers, add sessions.
  • Decide we need to rewrite our learning objectives to make them measurable.
  • Get stuck on the term patron versus customer and what should we call them.
  • Realize that to add a class I need to know what room in a library it will be in. Call libraries to ask what room training will be in.
  • Receive a phone call from a staff person who cannot figure out how to order toilet paper with our new supply system. I’m not the SME on this, so I refer her to the accounting department.
  • Keep entering the data for classes. Get timed out from the system every time I get interrupted. Note to self to schedule uninterrupted weekly appointments for this in the future.
  • Email Kevin Crenshaw who left a comment on Monday’s post about a company called Priacta and a product they have for time/email/project management  program called Trog (Total Relaxed Organization). I’ve downloaded the free trial of Trog but really need the book to help me get started using it. Ask for a copy of the book so I can review it and blog about it.

10:30am

  • Attend a web conferencing session with another library system to learn about the web conferencing tool they are using and how it works compared to the tool we use (Wimba).

11:00am

  • Write down a list of major priorities on a sheet of paper so I can begin to prioritize my time for the next month.
    • Leader of Customer Service Champions/Trainers Team
    • Leader of Online Resources Trainers Team
    • Member of Unified Services Team
    • Leader of Unified Services Training/Core Competencies Sub Team – need to recruit members to this team
    • Move training to the new system for August and communicate this to everyone
    • Contact WebJunction to add a list of trainers and classrooms to Wimba
    • Develop training and train managers to use Wimba for meetings
    • Develop training and train other trainers to use Wimba for training and contact vendors to see if it would be more cost effective to outsource this
    • Develop standards for staff training
    • Find a tool for staff to share and collaborate on training handouts across the system
    • Recruit new trainers for Online Resource Trainers Team and to help with Technology Training
    • Create storyboards for HR portions of New Employee Orientation videos
    • Create and edit a screencast about our new security database
    • Plan an afternoon at Main Library for librarians visiting from NewJersey
    • Create and implement a “Training Council”
    • Find a way to track online training that has been completed
    • Create a new form and procedure with deadlines for training requests
    • Create a blog to communicate with staff about learning opportunities that are not on our training calendar (i.e. at other libraries)
  • Receive phone call to confirm my root canal on Friday. “Yeah, sure. I’m looking forward to it. Sigh.”
  • Receive an IM from my husband asking if I have lunch plans.

12:00pm

  • Lunch with my husband. It’s great to have adult conversation and not talk about kids.

1:00pm

  • Back to work. I notice the police are still on the corner and the sidewalk is roped off.
  • Check email again.
  • Prepare to go to a 2pm focus group.
  • Print name tags for the focus group.
  • Receive a response from Kevin Crenshaw that yes I can review the book, Total Relaxed Organization: The Field Guide. Print the book so I can begin reading it tonight. Thank you Kevin!

2:00pm

  • Attend a staff focus group to gather information to contribute towards our strategic plan for 2009-2012.
  • Because I printed name tags I was concerned that the group was large, and was happy to see that the facilitator broke us up into four smaller groups.
  • Our staff are amazing. If you give them a chance to brainstorm and put them in a room together, they can solve the problems of global warming, the Carolina drought, homelessness, and just about anything else. Pleasantly reminded of the “wisdom of crowds” that one of the Michael‘s talked about at our library a few years ago.
  • Add the PLCMC Forum Blog to my RSS feeds (which I haven’t checked since a week before ALA).

4:00pm

  • Check email again. Call my colleague who emailed me at 3am to make sure she is still awake. She is and we have a pleasant brainstorming session about blogs.
  • Respond to emails I received after ALA from other libraries.
  • Respond to a MaintainITProject request to interview staff from our library about public computers.
  • Post a link to a job we have open and info about the Tech Summit on ListServs and discussion boards that I am part of.
  • Try to find someone to fill in for me at orientation next month as I realize I have triple-booked myself. Able to reschedule the other appointment.

5:30pm

  • Drive home. Normally I have to pick the kids up early on Wednesday so my nanny can get her family ready for church, but my husband gets off work early so I stay late today.
  • Make two stops on the way home to pick up wire hangers courtesy of members of the Mommy Mafia. Never in my life thought I would fill up an SUV with hundreds of wire hangers but need them to hang clothes for a consignment sale. Whatever I don’t use I’ll share with other members of the Mommy Mafia.
  • Since I am old enough to remember the days before MapQuest am thankful for MapQuest so I can easily get to these places to pick up the hangers.
  • Until I realize that MapQuest was not aware that it sent me down a street that has been converted into a dead end.
  • Resolve to buy GPS with money I make from consignment sale.

6:30pm

  • Arrive home to…a screaming baby and an affectionate 4-year-old. Wait is this the Twilight Zone? Yesterday was the opposite.
  • Snuggle on the couch with my 4-year-old while he tells me about his day. He tells me he thinks Cameron will grow up to have a mole on her face like me. Then wants to know when he will be grown up.
  • It’s a miracle both children eat all their dinners and take baths without incident.

7:00pm

  • Baby goes to bed. Husband takes son for a walk. I get on the computer.
  • Try to find out if anyone from Mommy Mafia knows what happened this morning.
  • Respond to a few posts about mommy cliques (yes they are real) and about people talking on cell phones in bathrooms. Someone posts a question about library fines and I switch hats and ask for her number so I can call her tomorrow.

7:30pm

  • Husband and son are home. Son has fallen and skinned both knees and an elbow. Mommy provides first aid, ice cream, and kisses…all is well with the world.

8:00pm

  • Back on the computer. Writing this post.

9:00pm

10:00pm

  • Start to write a blog post for a company I blog for.
  • Check my Friend Feeds and see a post about Uncontrolled Vocabulary a live, web-based show for librarians. Decide to join in just in time for a discussion of p, o, r, n. Interesting discussion about whether there is a difference between removing an item from the collection versus not buying it in the first place.
  • Chatting again with Marianne Lennox. Create a new acronym. LOLSOMDC. Most correct guess wins a prize! 🙂

11:00pm

  • Finished my other post.
  • Back to my post here.
  • Finished this post. Off to take pain medicine so I can sleep (root canal remember) then off to bed.

ALA Part VI: WebJunction and MaintainIT Project

WebJunction Member Advisory-Advisory Breakfast

Monday morning started with a WebJunction member advisory-advisory breakfast. Participants included library staff who have collaborated with WebJunction previously and represented a variety of library sizes and types. It was a small group and allowed for informal discussion and brainstorming about how a member advisory committee should function.

WebJunction Members Advisory, Advisory Breakfast

Keeping Your Computers Up and Running — We Can Help!

The afternoon session I attended was “Keeping Your Computers Up and Running — We Can Help!” Speakers were Diane Neal, North Carolina Central University, Jennifer Peterson, WebJunction, and Brenda Hough, MaintainIT Project. You’ll be hearing a lot more from me on this subject in the months to come as I begin hosting MaintainIT Project webinars in the Southeast.

Later in the afternoon I took a walk around the exhibit hall again, ran into lots of biblioblogosphere friends, then headed back to my hotel to pack. I had a 10pm flight out of LAX and had hoped to sleep during the 5-hour flight home. Instead I was seated between some loud, intoxicated people who insisted on talking the entire flight home.

6am arrival in Charlotte and interestingly enough on the shuttle from the airport to the parking lot all 3 passengers were returning from ALA. The orange totes can probably be spotted from up in the air! But it was a nice way to find colleagues.

ALA Part V: CLENE Fun and MaintainIT Project Fun

CLENE Training Showcase

I spent Sunday afternoon with fellow trainers at the CLENE Training Showcase. I am new member of CLENE, and let me just say that this is a great group of people! It makes it so much easier to navigate through ALA when you have a relatively small group like this to be a part of.

The showcase was similar in format to the poster session I did on Saturday, participants were at tables around the room with displays and prepared to talk about, i.e. showcase, what they are working on. There was a much larger crowd for the showcase which may have been because members were standing in the lobby encouraging people to come in or because of the raffle for prizes every 15 minutes led by Stacy Schrank.
Stacy Schrank Drawing Raffle Winners @ CLENERT Training Showcase

I was able to use the same display I used on Saturday, and I brought general information about PLCMC and copies of handouts about PLCMC’s Core Competencies program and live online learning to share. I gave away Brarydog magnetic poetry sheets which were a big hit.

My Display for CLENERT Training Showcase

Late Saturday afternoon I attended a train-the-trainer session with Stephanie Gerding and Kam McEvoy given by Brenda Hough and Sarah Washburn of the MaintainIT Project. Here’s a photo of Sarah explaining, Common Craft style, the relationship between WebJunction, MaintainIT Project, and TechSoup.

Connections...
Afterwards we all went out to dinner in downtown Disney and celebrated Louise Alcorn‘s birthday.Girls Night Out in Downtown Disney/Happy BDay Louise!

Thank you again to Sarah and Brenda for hosting a wonderful evening!

Maintaining Public Computers: A Free Webinar (NC)

From the folks at the MaintainIT Project:

  1. Are you tired of spending time figuring out how to maintain or support your public computers?
  2. Do you wish you could ask someone how they manage public computers at their library? (For example, how do they manage printing? Reservations? Questions from laptop users? And moreÂ…)
  3. Are you interested in sharing how your library gets things done?

If you answered yes to any of these questions, you’re in luck: the MaintainIT Project is here to help!

At the MaintainIT Project, we interview hundreds of librarians about how they maintain, support, and sustain their public computers. We then publish all of their experiences, successes, and challenges in free guides called Cookbooks, so librarians can learn from the experiences of others who’ve done it before them.

The best part? Everything the MaintainIT Project does is free, and everything is on www.maintainitproject.org. We also produce free webinars, and we’d like to invite you to a free webinar on how you can use MaintainIT resources to make a difference in your library. Please come!

DATE:  July 31st, 2008
TIME:  2:00 PM Eastern Time Zone

Lori Reed, PLCMC, will be facilitating this webinar for libraries in North Carolina. Join us! Please spread the word!

Register here.