Serving the 21st Century Patron

Next month I’ll be presenting in the free, online event Serving the 21st Centruy Patron hosted by WebJunction. Maurice Coleman and I will be talking about morale issues in libraries and how to improve morale. At a time when advocacy and customer service are paramount, morale can either make or break a library. I’m equally excited to hear the other presentations.

View the full 2-day conference schedule and register here:

Hope to see you there!

Shelf Check by Emily Lloyd