Generations in the Workplace, Generations in the Library

Generations in the Workplace, one of my most popular courses, has also been the course with the most discussion, debate, opinions, and follow up conversations long after the course is over. Lyrasis will  offer this course later this year. Keep an eye out for their continuing ed schedule because you will definitely get a lot out of this course.

Before you take the course or look at the slides below, take a few minutes to take the How Millennial are You Quiz from the Pew Research Center.
I’m not surprised at how high my score is, and I would guess most library workers will score high as well. It’s the nature of our work that we stay abreast of technology. From the quiz: I have only a cell phone, have a piercing, play video games, don’t read a newspaper, and don’t watch TV programming. I am the complete opposite of my Boomer parents.

The opening slides with Professor WTF are based on an actual incident that happened while my husband was the Help Desk Manager at a College. Yes generational mishaps occur!

I think the reason the idea of generations struck me is that as a member of GenX, I realize that we often get a bad reputation by default. Without ever stepping foot in a room, someone can see your birthdate or graduation date and make immediate assumptions about everything from your attitude to your tastes in music. It’s going to be an interesting time the next few years as we see the multiple generations expand and see the second baby boomers, the Millennials, not only enter the workforce en masse but quickly move into leadership positions. However younger workers still have much to learn from older, more seasoned workers. It’s a two-way street, and each generation has just as much to learn from the other.

I also find the concept of shared generational experiences fascinating. Think about high school and how important that time was no matter how good or bad. There is a bond with your high school class like no other. The teen years are some of the most formative for setting the final hard wiring of your brain and emotions. For my generation the Challenger Explosion along with the OJ scandal were two of the events that helped make us who we are–skeptical, distrusting of organizations, realists. For Millennials, September 11, 2001 is permanently etched in their memories. Granted 9/11 impacted us all, but imagine experiencing 9/11 as a child or teenager. Imagine never knowing what it is like to fly without full body scans and pat downs. Imagine never knowing a world without terrorism on our home soil. We’ve seen many Millennials search for faith, maintain strong connections to family, and think less about “me” and more about community. My Unitarian Universalist minister was a senior in high school when 9/11 happened. She notes that the events of that year played heavily in her decision to choose a path of spirituality and in helping others.

One can’t talk about generations without some stereotyping of the generations. I invite you to look at this with an open mind, realizing that not all people fit their generational profiles, and to look at this information as a way to open doors and come to a deeper understanding of our fellow coworkers, library users, and fellow man.

View more presentations from Lori Reed
If you are interested in having this training for your library, contact Russell Palmer at Lyrasis at russell.palmer@lyrasis.org or at 404.892.0943 x4916. This session works exceptionally well in a live, online format.

Free 30-Minute Webinar: Generations at Work

This is one of my favorite topics and Izzy Justice is an amazing facilitator!

HR Professionals Webinar: Generations at Work – Monday, March 8, 2010 3:00 – 3:30 PM EST

Dr. Izzy Justice, CEO of EQmentor, moderates a FREE 30-minute panel discussion between Richard Bergeron, Talent Development leader at Goodyear and Effenus Henderson, Chief Diversity Officer at Weyerhaeuser on managing and leading with multiple generations in the workplace.

Register Here: https://www1.gotomeeting.com/register/260721136

COMO Convention in Georgia

Last week I attended the Georgia Council of Media Organizations (COMO) convention. I had a great time visiting Columbus, Georgia and connecting with old friends and meeting new friends while down there.

I gave two presentations at the convention about two of my favorite topics–multigenerational workforce and marketing libraries.

A big thank you to Pat Carterette and the Georgia Public Library Service for inviting me to the convention and hosting me while I was visiting!

Get Virtual! Designing Learning for Second Life

My friend and associate Paul Signorelli‘s ASTD Chapter is hosting an exciting event later this month on designing learning for Second Life in Second Life. Details follow.

Get Virtual! Designing Learning for Second Life
Tuesday, Apr. 21, 2009 5:30 PM – 8:00 PM (Pacific Time)

Virtual worlds are proving to be engaging, rewarding and fun ways of delivering learning, with user satisfaction levels far higher than standard e-learning offerings. For the learner, the attraction of the virtual worlds lies in the ability to participate in learning environments that emulate real world scenarios with stunning graphics and storylines. Virtual worlds also open up the possibility for learners to engage in multiple events simultaneously, thus greatly increasing an individual’s learning capacity. And, virtual meetings lower costs by reducing the need for travel or expensive long distance conference call services.

Virtual worlds/realities are becoming essential tools for all learning professionals – even for those who are not simply catering to the interests of the Millennials (Gen Y). And, you don’t need to be a programmer to make it happen. These tools have been created to enable practitioners to easily design and deliver effective learning programs, with just a bit of education and practice. Come and participate in a full-feature session that will redefine your thinking on learning.

Presenter: Mike Abrams is Vice President of Business Development at TBD Consulting, Inc. He is heavily involved in ASTD, currently as part of ASTD National’s Technology Team, and in the past as ASTD Chapter President. Mike also recently presented sessions on Second Life at the 2009 ASTD TechKnowledge® Conference.

Mike focuses on developing strategic partnerships with companies to enhance the learning function. He is an experienced Process Improvement specialist, and has expertise in all aspects of technology in training, such as LCMS, LMS, Online Collaboration, and e-learning. Mike is an experienced coach and facilitator, and is certified in Ken Blanchard’s Situational Leadership II® and Wilson Learning Sales.

Register here: http://www.acteva.com/booking.cfm?bevaid=179630

New Strategies for Digital Natives

I’m live blogging from Computers in Libraries on the Cultivating Innovation & Change Track. This morning’s session is presented by my friend Helene Blowers from Columbus Public Library.

Helene kicked things off with this great YouTube video that makes me miss my little ones.

Digital natives are those born after 1980. This is their reality:

Age 1- First commercial PC

Age 3 -  First cell phone

Age 9 – Internet

Age 14 – Web 1.0 to Web 2.0. Built on engage and connect versus find.

Digital natives have always had access and engagement. It’s part of their reality.

The last election really showed how powerful engagement and Web 2.0 is. Photo Clinton vs. Hillary during primary. Election was won during primary.
CIL 005

Digital natives uses real identity as online identity. They have never known any difference and see them as ubiquitous. Digital identify is important because that is how they connect and exert influence online.

Top 5 Social Networks January 2009

  1. Facebook
  2. MySpace
  3. Twitter
  4. Flixster
  5. LinkedIn

Things important to digital natives and things to think about when designing services and spaces for them:

  • Social identity
  • Creativity and leaving their imprint
  • Self-expression
  • Digital information quality
  • Sharing information rather than quality of information
  • There are no barriers
  • Access is universal. Always connected 24/7
  • It’s all about me
  • Peer to peer file sharing is not piracy it’s sharing
  • Digital advocacy

Only .08% of students have actually met someone in person that they met online.

The safety precautions we’ve put out are working and this is a smart group!

1 in 5 teens are self-identified as nonconfromists.

The digital native digital sandbox is unlimited and they have lots of opportunity.

Digital natives want to remix, reuse content to express themselves.

You are what you share not what you own.

Librarians to Lifebrarians.

Strategies for Dealing With Digital Natives

  • Engagement
  • Enrichment – provide customers with a rich online experience that enhances their local branch experience and daily lives. Customers need to feel value from library
  • Empower – Enable customers to personalize and add value to the library experience and allow the community to celebrate themselves.

  • RSS
  • Facebook
  • LinkedIn
  • Twitter
  • Flickr
  • Pinboard
Stop censorship