Are you doing tech training for your staff? What challenges are you facing? What successes have you had? I would love to hear your story and thoughts. Please comment or email me at reedlori “at” gmail.com. I’ll be glad to read your responses or set up a time to call you.
By the way Sarah Houghton-Jan gave another fabulous OPAL presentation today on Technology Training and Competencies for Libraries. If you missed it check the OPAL Archives to view a recording. Sarah had a lot of great ideas to share whether you are just beginning or have an established technology competencies program.












DRM you will not win
It was with much excitement that I received a shiny, new iPod nano for Mother’s Day. If there was ever a year I deserved an extravagant celebration of being a mom, this would be the year. (I may argue this point in about 16 years.)
Having developed the training for our staff and patrons on using NetLibrary I was well aware of the fact that downloadable audiobooks will not play on an ipod. NetLibrary and OverDrive both use a specific format that is not readable by iPods. I am totally clear on this and understand the rationale behind it.
I was still excited about my gift, and I was sure there would be a way to crack the DRM so I can listen to audiobooks.
Disclaimer: Can I just say that I am not a criminal. I am not going to distribute copies of audiobooks. I simply want to listen to them on my shiny, new iPod. The same device that the majority of consumers use for listening to digital audio. Between my husband and I we have three other MP3 players that will play these same audiobooks. Why don’t I use one of those? Because they do not allow you to bookmark your place in a book. So if you stop in the middle of an 8-hour book you have to fast forward to your place each time you go back to the book. The other morning it took me 30-minutes to find my place in Tipping Point. By that time I was at work and had to turn the system off. The publishers are not losing money from sales to me. iTunes is not losing money from me. I am legally checking out items through my library account. Why oh why do they need to be locked down.
From the OCLC site:
Ironically I have never had a NetLibrary audiobook expire on my old MP3 player. I’ve had one book on it for a few years now.
I was excited to learn that OverDrive will soon be offering MP3 downloads to iPod users. However if you research this further it will only be 15% of their collection and it will only be a select group of new items. Existing items will not be converted to MP3. The MP3 titles will only allow one copy – one user which means that you may have to wait a while, a long while, to listen to a book. No word yet from NetLibrary on whether they will follow suit.
So what does this leave one to do?
Regardless of whether we personally use iPods or not we need to be activists for our
patronscustomers. The iPod has 70% of the market share for MP3 players. There is a campaign encouraging libraries to embargo companies that distribute media with DRM. While I personally don’t think we need to go as far as an all out embargo, we do need to let our vendors know that our customers want to listen to downloadable audio on the devices that they own–not just on a few select devices. Along with that iPod and Zune users need to contact Apple and Microsoft and demand that each device stop limiting the file formats they can play.Random House wised up and dropped DRM on their audiobooks after they found that no one was pirating DRM protected downloads. Hopefully the other companies will wise up too!