Free Webinar to Kick Off Lean Government Webinar Series

From my friend Pat Wagner:

When I first heard about the Lean Government movement and how quickly and effectively it could save money, eliminate waste, and improve customer service, I knew we needed to offer practical webinars on the topic. The fact that Steve Elliott, whose work we have admired for decades, is now a leader in Lean Government advocacy in our state, made our choice of trainers very simple.

Please join Steve and me July 9th, 2013 for our free introduction to this engaging series on transforming your public sector workplace. Not only does it apply to government – and libraries – but to any kind of workplace.

I don’t know of any organization that does not strive to be lean! Learn more about this opportunity here:

Association of Specialized and Cooperative Library Agencies (ASCLA) to host 2011 Virtual Convergence

From Jan. 18 through Jan. 21, the Association of Specialized and Cooperative Library Agencies (ASCLA) will be hosting the 2011 Virtual Convergence, a webinar series addressing a broad range of topics relevant to issues and work throughout the library profession. It’s an opportunity to take a few hours at the start of the year to focus on you and the knowledge that will help you improve your job performance, enhance your library’s service delivery or take your career in a whole new direction—all from the convenience of your computer at a very reasonable price.

Registration for a single session starts at $40 for ASCLA members, and members will save on each session when registering for two or more sessions.
More information about this exciting event is available at the ASCLA website:

REGISTER NOW by going to this link, scrolling down to “Virtual Convergence” and clicking “Register” at right:

A list of webinar titles below, but you can download a full schedule—titles, descriptions, dates and times—here:

“Grant Writing 101”
“Presenting Topics to People who are Autistic, Deaf, Disabled, and Non-Disabled”
“Teaching Ophelia: Assisting At-Risk Teenagers”
“Why Reinvent the Wheel? Tools for Serving the Fast-growing Teen Population”
“Knowledge Management: Process and Tools for Convergence”
“Using Learning Objects to Enhance Distance Reference Services”
“The Disability Experience in a Post- 2.0 World: Implications for Libraries”
“Contract Librarianship: Concepts and Strategies”
“Accessibilty 101: Assure That Your Library Is Welcoming & Usable for Persons With Disabilities”
“A Copyright Policy Update on Access to Information for Persons with Print Disablities”
“Public Computer Conundrums: Policy and Program Choices That Improve Patron Outcomes”
“How to Build a Bridge: Connecting Different Types of Libraries”
“Starting a New Library for At-risk Young Adults in a Digitally Divided Community”
“Libraries and Information Access for Differently-able Patrons: What We Can Do to Ensure Equality”
“Extending Our Reach: Using Extension Programs to Promote Statewide Resources.”
“Attracting Latinos to the Library: It’s All About Relationships”
“Conducting Successful Virtual Meetings”
“Careers in Federal Libraries”
“How to Find a Federal Job”
“Managing Library Adult and Family Literacy Programs”
“Resume Writing and Interviewing Techniques”
“Saks Fifth Avenue Service on a Dollar General Budget”
Learn more about ASCLA at
Save money on these and other professional development events by becoming an ASCLA member now at, or by calling 1-800-545-2433.
Liz F. Markel, M.A.
Marketing Specialist
Association of Specialized and Cooperative Library Agencies (ASCLA)
Reference and User Services Association (RUSA)

Staff Day Success: A Free Webinar

From InfoPeople:

Title: Staff Day Success!  Tips for Planning, Delivering, and Evaluating All-Staff Events

Date and time: Thursday, December 3, 2009, 12 pm – 1:00 pm Pacific Standard Time

This webinar will last approximately one hour. There is no charge for this webinar.  Pre-registration is not required.

For more information and to participate in the December 3 webinar, go to

Are you involved with planning and implementing an all-staff event at your library? Thinking about a staff day and wondering about the next steps? A staff day may be a regularly scheduled opportunity for team building and morale boosting or may be a day specifically scheduled because of a building program, planning process or other shift in strategic directions.

Whatever the goals for the day, it’s a day with high expectations that is often produced on a shoestring budget by those who are not professional event planners. Planning responsibilities may include finding speakers (often at low or no cost), arranging a venue, dealing with room setups and equipment, developing lunch plans, and ultimately creating a valuable learning experience for library staff.

Those attending the webinar will learn about:

A planning process that involves library leadership as well as employees in all parts of the library

  • Ideas for creative free or low-cost programs
  • The importance of “over-communication” and why branding is part of communication
  • How to evaluate and document the event to leave a legacy for future staff day planners

Join presenter Mary Ross – who has planned and implemented numerous all-staff events, as well as library-related conferences, workshops and training-as she shares tips, tricks and strategies for success. You’ll be able to tackle the challenges in planning and delivering an all-staff event, resulting in a day that is valuable to and celebrates the value of all employees.

Speaker: Mary Bucher Ross.  Mary Ross has over 25 years of experience working in public libraries and managed the staff training and development program at the Seattle Public Library for eight years. Under contract to the Washington State Library, she designed “Anytime, Anywhere Answers” and “The Virtual Reference Adventure,” online training programs for virtual reference providers. She has also designed courses for WebJunction and LibraryU. She is co-author of Virtual Reference Training: The Complete Guide to Providing Anytime, Anywhere Answers, published by ALA Editions in 2004. Currently continuing education coordinator for the Washington Library Association, she is also on the board of directors of the Continuing Library Education Network and Round Table (CLENERT) and was a delegate to ALA’s 2nd and 3rd Congresses on Professional Education.

If you are unable to attend the live event, you can access the archived version the day following the webinar.  Check our archive listing at:

Webinar: Staff Day Success! Tips for Planning, Delivering, and Evaluating All-Staff Events

Date: Thursday, December 3, 2009

Time: 12pm – 1:00 pm Pacific Standard Time

Speaker: Mary Bucher Ross

Revitalizing the Library Experience: A Free Webinar

From InfoPeople:

Information has become an off-shored commodity. Google handles more questions in a second than a reference librarian will answer in a career. Social gatherings have moved to online networks. Why come to a library? For the experience! If your members still experience your library the way they did in the 1990s (1950s?), perhaps it’s time to rethink and revitalize. In this webinar, library consultants Joan Frye Williams and George Needham will reprise their popular presentation from this year’s ASCLA President’s Program. They’ll describe new ways to present your services to the world. By the end of this webinar, you will:

  • Understand the difference between passive and active library experiences, and how to make each work in your favor;
  • Know what makes an environment inspiring to independent learners;
  • Learn several ways to “layer” library services for increased impact;
  • See how you can plan library services around life’s predictable passages.

As always, George and Joan will challenge you to rethink how you do business, turning some old stereotypes on their ears while refreshing our notions as well as our services. The tips and techniques covered here won’t necessarily cost more money, but they will help make your work more valuable and more fun.

Speakers: Joan Frye Williams and George Needham.

Joan Frye Williams – For more than 25 years Joan Frye Williams ( has been a successful librarian, consultant, vendor, planner, trainer, evaluator and user of library services, with a special emphasis on innovation, technology and emerging library trends. She is the president of her own library and information technology consulting firm. Joan is best known as an acute–and sometimes irreverent–observer of trends in what she calls “the cultural anthropology of libraries.” She is a nationally recognized library futurist and designer of innovative library services.

George Needham – Before joining OCLC in 1999, George was State Librarian of Michigan. From 1993 to 1996, he was Executive Director of the Public Library Association, a division of the American Library Association. From 1990 to 1993, he was Director of Member Services of the Ohio Library Association. From 1984 to 1989, he served as Library Director of Fairfield County District Library in Lancaster, Ohio. From 1977 to 1984, he held various posts at the Charleston County Library in Charleston, South Carolina.

Tuesday, November 17, 2009, 3– 4 pm Eastern/12-1pm Pacific

This webinar will last approximately one hour. There is no charge for this webinar. Pre-registration is not required. For more information and to participate in the November 17 webinar, go to

If you are unable to attend the live event, you can access the archived version the day following the webinar. Check our archive listing at:

Building the Digital Branch for the 21st Century: Free Webinar

From BlogJunction:

Webinar: Building the Digital Branch for the 21st Century

A search for “digital branch” on your favorite search engine proves that David Lee King is one of those responsible for inserting the term into our library lexicon and into the job titles of some of today’s most innovative library leaders. He’s the author of the recently published edition of Library Technology Reports focusing on the topic and also the presenter of our next WebJunction webinar.

Join us on September 15 for Building the Digital Branch: Guidelines to Transform Your Website for the 21st Century, a webinar brought to you in special collaboration with WebJunction-Kansas and ALA TechSource.

David will present on the process his web team used at Topeka & Shawnee County Public Library (KS) to transform their outdated website into a 21st century digital branch. He’ll address the differences between a website and a digital branch, and describe the redesign process – everything from the introductory planning stages of overhauling their website to the process of actually “doing stuff” at the new digital branch.