Competencies Webinar Archive

If you missed last month’s WebJunction webinar Technology Competencies in Your Library you can view the archived webinar, related links, and discussion here:

Technology Competencies Webinar

Tomorrow from 2-3pm EDT I’ll be part of a webinar with WebJunction regarding technology competencies and the core competencies program that I helped create for PLCMC.

From BlogJunction:

This Wednesday, April 29, we’re hosting a free webinar about libraries that are using technology competencies to identify what training staff need and how staff can succeed at their jobs. We’ll be joined by the following speakers:

Lori Reed, Public Library of Charlotte and Mecklenburg County (NC)
Phyllis Winfield and Kim Gales, Worthington Libraries (OH)
Kris Rosenburg, St. Johns County Public Library System (FL)

The presenters will discuss how they implemented a competency-based program in their library, including steps to

  • create a training program
  • define job descriptions
  • assess staff needs

You’ll hear their suggestions for implementing such a program at your library, and also field your questions.

Librarians share their experiences to help you to avoid “reinventing the wheel” and to save you time and money. There is always a lot of work involved in launching a new program or initiative in your library, but this webinar is an example of how you can build on what others have already done and customize it for your staff.

To learn more and to register for the session, please visit the WebJunction Events Calendar:

Hope to see you there, and I can’t wait to “meet” co-presenter Kris Rosenberg who works with the library system of my hometown in St. Augustine, Florida!

ALA Part I: Thursday and Friday

It’s been nearly a week since I returned from ALA, and I am still exhausted. As I mentioned before this was my first library conference and I could not have picked a better conference or location.

ALA2008 ALA2008

I arrived in Anaheim Thursday afternoon, registered and received my orange tote, unpacked, ironed, and sorted out the 60lb box of handouts and presentation supplies that I had shipped to my hotel. Later that evening I had dinner with Helene Blowers and Melanie Huggins (both former PLCMC colleagues) in downtown Disney.

Friday morning I presented along Betha Gutsche, Catherine Vaughn, and Thomas Galante at the preconference session: Competencies For Your Staff: From Implementation to Integration. You can find links to all the handouts and presentation slides on the ALA Presentation Wiki.

It was a packed house! Lots of great questions and interaction between the participants. A big virtual round of applause to Janie Hermann for coordinating this session and Pat Taviss for moderating. When you have this many trainers facilitating a session you can be assured that it will be energizing and engaging with active participation.

Friday was my daughter’s first birthday and I tried not to think too much about it. I ran into another former PLCMC colleague Warren Graham and his wife. Ironically it was their son’s first birthday too.

Warren Graham and family

This made me miss my little one even more. But it wasn’t until my husband uploaded this video to Flickr that it really hit me! I have lots of thoughts on having a career and being a mom but that’s for another post.

Friday night Paul Signorelli organized an informal dinner for a group of fellow library trainers. We had some wonderful conversations about learning, the need to stop reinventing the wheel, and whether customer service can actually be taught in an online classroom. Interestingly enough I “met” Paul through a comment on this site back in February. Since then we’ve emailed and IM’d quite a bit. By the time I met Paul at dinner it was like seeing a familiar friend. There are stories like these throughout ALA and I’m sure other conferences. For me this example helps cement the value of online social networking. Especially when library “trainers” are so scattered throughout the field. It helps to stay connected with others who share the same day-to-day experiences as you.

Technology Training and Competencies for Libraries

Are you doing tech training for your staff? What challenges are you facing? What successes have you had? I would love to hear your story and thoughts. Please comment or email me at reedlori “at” I’ll be glad to read your responses or set up a time to call you.

By the way Sarah Houghton-Jan gave another fabulous OPAL presentation today on Technology Training and Competencies for Libraries. If you missed it check the OPAL Archives to view a recording. Sarah had a lot of great ideas to share whether you are just beginning or have an established technology competencies program.

Free Training from Microsoft

Ever wanted to learn about some of the new features of Office 2003? In addition to the free online tutorials from GCF, Microsoft has their own tutorials available at:

Check them out and let us know what you think!