My name is Lori Reed, and I have a passion for learning. I was one of those kids who loved school and had elaborately organized notes with color coded highlighting. To this day I still learn best this way.
How I Got Started in Training
When I graduated high school, a few years ago, college was not an immediate option for a variety of reasons, so I began a career as a firefighter and emergency medical technician. I found the work extremely satisfying – after all most trainers have a passion for helping people, and I quickly found myself working at a community college training future EMTs. Thus I began my career in workplace learning & development more than twenty years ago!
Since then I’ve worked in banking, hospitality, software development, and for the past fourteen years in libraries. I often think back to my days as an EMT. There’s nothing like having a life on the line (sometimes your own) to teach you the importance of good training. Believe it or not working in libraries is very similar to working on an ambulance or a fire truck. You take care of a lot of homeless people, you sometimes have to clean up things that require latex gloves, you always wear comfortable shoes, and you put out a lot of “fires”!
From 1991 to 2011 I attended college on and off, part-time, sometimes only one class a semester. After twenty years, I graduated cum laude from East Carolina University with a Bachelor of Science in Communication. During those twenty years I also worked full time, started a family, started and maintained a successful consulting practice, coauthored the book Workplace Learning & Leadership: A Handbook for Library and Non-Profit Trainers, and was recognized as both a Library Journal Mover & Shaker and a Library Journal “One to Watch” Paralibrarian for my contributions to the library field in promoting learning and equal opportunities for support staff.
What I’m Doing Now
While I am available for a limited number of speaking engagements, these days my focus is on my family (I’m mom to a 9 year old and a 5 year old) and on my job as the customer experience coordinator for a software company that serves libraries. I blog here for fun, for my own learning, and to connect with others who share my passion for learning and development. I also enjoy coaching, mentoring, and helping others to be the best that they can be both personally and professionally.
My Philosophy About Training and Learning
My goal as a professional trainer is to help organizations and businesses maximize their results by improving the knowledge, skills, and abilities of their employees. I believe that learning is an integral part of all organizations and should be entwined in day-to-day activities and operations. The best learning happens outside the four walls of the traditional classroom.
However, many times training is not the solution. Ideally when training is requested, one should step back and look at the big picture to determine what the underlying problem is that is preventing employees from meeting the expectations of the organization. If the problem is a lack of knowledge or skills, then training is the solution. If the problem is anything else, training is not the cure, it’s merely a bandaid. Once the underlying issue if identified and addressed, training can be an excellent way to refocus and unify staff.
The thoughts and opinions expressed on this site and on social media sites linked from here are my own and do not reflect the opinions of my current or past employers or clients.