Web 2.x Training for Customers & Staff

This afternoon’s session is also in the Social Software Track. Presenting are my own social network friends: Beth Tribe, Michael Sauers, and Bobbi Newman.

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Beth up first talking about how to know if your staff are using Web 2.0. Hint: they may not know it is called Web 2.0.

Word of mouth class advertising is “golden.”

Reach out through Web 2.0 tools as well.

Have fun with training. Bring chocolate. Beth known for chocolate 🙂

Michael next talking about Nebraska Learn’s 2.0.

Don’t make assumptions. The older folks may understand technology better than than the younger folks.

If you have not done 23 things you need to do this program.


For training…applied for and received grant for mobile training lab. 16 laptops and a cart to take to branches for staff and community for public training.

Summed up by Aaron Schmidt who said training users on Web 2.0 is essential to our democracy.

About Lori Reed

Lori Reed, coauthor of Workplace Learning & Leadership: A Handbook for Library and Non-Profit Trainers, is a learning and communication strategist with more than twenty years experience in learning and development. A 2009 Library Journal Mover & Shaker and a 2010 “One to Watch” for paralibrarians, Lori graduated cum laude from East Carolina University with a Bachelor of Science in Communication. Lori is a certified Synchronous Learning Expert and a North Carolina Master Trainer and has traveled across North America speaking about libraries and training.


  1. thanks for blogging this Lori! & for photographing my good side 😉

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