How Much Help Should You Provide Patrons With Laptops?

Another free webinar from the MaintainIT Project.

How much troubleshooting assistance do you provide to patrons using their own laptops and the library’s wireless connection? Do you require users to obtain and enter a “key” before they can use the wireless connection? Do you allow people to sit in your parking lot after hours and surf the Web? What sort of furniture do you provide for laptop users?

Please join us to discuss “Meal Plan3 – How Much Help Should You Provide Laptop Patrons?” from the MaintainIT Cookbook Recipes for a 5-Star Library.

Read the chapter, register for the webinar, and join the conversation on Tuesday, September 30th, at 12 PM (Noon) Eastern Time.

DATE: Tuesday, September 30, 2008

TIME: 12-1 PM EST

AUDIENCE: Library staff who work with the public

Register HERE.

*Note: Please make sure you perform the system test in advance. You will need to disable pop-up blockers to access the webinar. A computer, Internet, and telephone are required to participate.

About Lori Reed

Lori Reed, coauthor of Workplace Learning & Leadership: A Handbook for Library and Non-Profit Trainers, is a learning and communication strategist with more than twenty years experience in learning and development. A 2009 Library Journal Mover & Shaker and a 2010 "One to Watch" for paralibrarians, Lori graduated cum laude from East Carolina University with a Bachelor of Science in Communication. Lori is a certified Synchronous Learning Expert and a North Carolina Master Trainer and has traveled across North America speaking about libraries and training.

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