From the Land Down Under

As I mentioned during Employee Learning Week 2007, PLCMC is participating in a library exchange program with the Yarra Plenty Regional Library system in Australia. Last Thursday I had the pleasure to host Lynette Lewis and Jane Grace the two staff from YPRL who are spending five weeks with us at PLCMC.

After a delicious lunch at Dean & DeLuca I took Lynette and Jane to South County Regional Library for a quick tour and a chance to observe the Introduction to PLCMC Online Resources class that we offer for staff. Interestingly enough YPRL subscribes to the same database that we teach in this class. Lynette does the technology training for YPRL so it is always interesting to get another trainers point of view and feedback on your classes.

Here is a photo of Lynette and Jane during the class:
Librarians Visiting from Yarra Plenty Regional Library in Australia

And they came bearing gifts!
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I am so glad that I had a chance to talk with Lynette and Jane and learn about their library system. One of the fascinating things they’ve done at YPRL is removed the traditional reference desk. The desk is literally gone. Instead staff walk around and offer to help customers similar to the way a bookstore operates. By eliminating huge reference desks they’re able to use that space for the public.

If you would like to follow along with Lynette and Jane’s visit to Charlotte add their Yarra Exchange to PLCMC blog to your feeds.

About Lori Reed

Lori Reed, coauthor of Workplace Learning & Leadership: A Handbook for Library and Non-Profit Trainers, is a learning and communication strategist with more than twenty years experience in learning and development. A 2009 Library Journal Mover & Shaker and a 2010 "One to Watch" for paralibrarians, Lori graduated cum laude from East Carolina University with a Bachelor of Science in Communication. Lori is a certified Synchronous Learning Expert and a North Carolina Master Trainer and has traveled across North America speaking about libraries and training.

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