Workplace Learning & Leadership


The best kind of learning is that which never ends—and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today’s libraries. In this practical resource, leading workplace trainers Reed and Signorelli offer guidance on improving the effectiveness of training programs. Their book takes readers through the entire process of developing, implementing, and sustaining training programs and communities of learning, in order to: Empower individuals to become leaders and teachers by cultivating a culture of ongoing learning; Connect library staff and users to information resources so they can effectively use them to their benefit; Develop skills among both managers and workers for practicing continuous formal and informal training.

Using real-life examples of trainers who serve as leaders within libraries and their communities, this book sheds light on an underappreciated but important component of library operations.



Workplace Learning & Leadership: A Handbook for Library and Nonprofit Trainers
Lori Reed and Paul Signorelli

Item Number: 978-0-8389-1082-5
Now available from ALA Editions:

Table of Contents


1    In the Beginning: Getting to the Table
2    Collaboration: Creating a Community of Learning
3    Trainers as Internal Consultants and Facilitators of Change
4    Preparing to Deliver: From Initial Idea to Moment of Delivery
5    In the Middle: Trainers as Leaders in the Classroom
6    When Learning Happens: Supporting Learners after Class
7    Learning from Success and Failure: The Importance of Effective Evaluations
8    Master Trainers, Master Learners: Training the Trainers
9    The End Is the Beginning: Leadership and Learning in an Onsite-Online World

Appendix: Charlotte Mecklenburg Library Employee Learning and Development Curriculum

About the Authors

Lori Reed is the former Employee Learning & Development Coordinator for the Public Library of Charlotte & Mecklenburg County, where she planned and oversaw the learning and development of more than 550 employees at 23 libraries. With more than 15 years of experience in the workplace learning and development field, Lori is a North Carolina Master Trainer, certified Synchronous Learning Expert, and was named a 2009 Library Journal “Mover & Shaker.”

Paul Signorelli has more than 20 years of experience as a learning leader for libraries and other organizations and businesses. As Director of Staff Training (six years) and Volunteer Services (14 years) for the San Francisco Public Library system, he created, implemented, and managed numerous training plans. He continues to serve as a writer, trainer, onsite and online presenter, and consultant for a variety of organizations and remains active in the American Library Association Learning Round Table and with ASTD (the American Society for Training & Development), where he has held leadership positions at the local and national level, including his current role (January 2011-December 2013) as a member of ASTD’s National Advisors for Chapters. He can be reached at, through his website (, and through his Building Creative Bridges blog.